We are very proud of our highly qualified professional staff.
Join our caring, professional and committed team in providing the highest quality services and carrying out our mission of strengthening and healing individuals and families.
Clinical Professional Openings
(Four new, postdoctoral Fellows are accepted annually.)
The Family Institute (TFI) at Northwestern University, a leading behavioral health system that integrates clinical service, education, and research, is seeking a Director of Couple Services to lead a dynamic team of talented clinicians and become an integral part of the leadership structure of Clinical Services at The Family Institute.
The Couple Service Director’s fundamental responsibility is to build a thriving, connected, well-functioning clinical team and programs. The Couple Services Directors provides leadership with respect to:
Talent Management, which includes:
- Identify staffing needs, develop and implement staff recruiting plan
- Be a conduit for reciprocal communication that (1) supports TFI initiatives and polices (2) represents clinicians’ needs and concerns
- Support and mentor young clinicians
- Identify and facilitate professional development needs
Organizational and Financial Planning, which includes:
- Works with CCO to establish and maintain annual financial plan
- Make recommendations re: teams member’s annual plan and raises
- Tracks and supports team to meet or exceed annual revenue targets
- Lead priority projects to advance the strategic plan for the organization
Clinical effectiveness, which includes:
- Support Coordinators & Program Directors to develop and improve clinical programs
- Work with Director of marketing to evaluate & implement strategies to drive referrals
- Interface with Operations re: administrative needs and to track and extract data for continuous improvement
- Conduct annual evaluations and guide clinicians to develop their skills
- Maintains thriving clinical practice
External Relations, which includes:
- Act as TFI Ambassadors to advance the mission, vision, and current initiatives
- Represent TFI to external relations, outside stakeholders, referral sources, clinical partners, Board members, etc.
- Work with Director of External relations to assess fund raising opportunities and/or external facing PR and brand advancement
Minimum Hiring Specifications:
- Doctoral or Master’s degree in a license-eligible discipline, with a valid professional license
- Minimum 8 years post graduate experience (post doc internship & fellowship applies) or comparable experience in a relevant discipline
- Experience as a psychotherapist with an established referral base, as well as experience mentoring and supervising clinical staff
Mission of The Family Institute:
The mission of The Family Institute is to strengthen and heal families and individuals from all walks of life through clinical service, education and research.
Vision for Clinical Services:
At The Family Institute at Northwestern University clinical service, research and academics are woven into a world class system of behavioral health care. We respect and understand our clients in the context of their relationships, life stage, and community. Our highly-qualified clinicians are members of collaborative teams who embrace continuous learning, a commitment to training, and a compassionate world view. We provide individuals, couples, and families from all walks of life treatment that is empirically informed, theoretically grounded, and culturally responsive. We know that behavioral health is inextricably woven with whole health, and we are proud to be a partner with our clients on their path to greater well-being.
Reports to: Director, Program Management Office
Provide project management, data analysis and administrative support as we move the organization toward a data-driven environment. The position will be involved with collecting, analyzing and reporting defined metrics during all key strategic projects within the organization. The ideal candidate will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
- Provide project data analysis for key organizational projects.
- Coordinate, manage and help implement projects aligned with strategic business initiatives, ensuring timely delivery and high-quality project deliverables.
- Implement best practices with data collecting, analyzing, and reporting into the organization.
- Collect and evaluate project data necessary to meet project reporting and evaluation requirements.
- Create, manage and distribute reports related to assigned projects to key stakeholders.
- Maintain project assets including project plans and related database(s).
- Perform ad hoc data analysis when requested.
- Develop and present clear messages to stakeholders about abnormalities or variances within reports.
- Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:
- Knowledge and experience with the following:
- BI tools (including PowerBI)
- SQL coding and SQL Server Management Studio (SSMS)
- Proficient with Microsoft Office with advanced skills in Excel.
- Professional yet empathic demeanor with a diverse range of people.
- Able to deliver effective results, meet tight deadlines and targets.
- Strong written and verbal communication skills.
- Excellent interpersonal, organizational, and problem solving skills.
- Ability to commute to all TFI locations.
Education / Experience:
- Bachelor’s degree or equivalent work experience preferred.
- 2+ years of administrative and/or project management experience, preferably in a healthcare setting.
- Strong knowledge of the five phases of project management; conception, initiation, planning, execution, and performance/monitoring.
The Family Institute (TFI) at Northwestern University, a leading behavioral health system that integrates clinical service, education, and research, has openings for staff psychotherapists who practice:
• Couple, and/or Family Therapy
• Children, Adolescent & Family Therapy
• Adult, and/or Family Therapy
We are seeking Doctoral-level clinicians and /or Master’s level clinicians to join our esteemed clinical service team. Clinicians who demonstrate cultural humility, passion for the work we do, and commitment to delivering scientifically informed treatment, will be the best fit for our organization going forward. Applicants must be licensed, or nearly licensed, in Illinois as a counselor, social worker, psychologist, or family therapist.
Opportunities are currently available at our TFI offices in Northbrook and downtown Chicago. All interested candidates must be willing to work evenings and on Saturday.
Our ideal candidates possess a background in systemic psychotherapy, flexibility working across levels of the systems (e.g., individual, couple, family, subsystems), and competence in incorporating evidence based treatment modalities into their practice. Primary responsibilities include effectively managing a clinical caseload (up to 25 sessions weekly), being a collaborative member of our Clinical Services team, and a demonstrating an ongoing investment in professional development. Opportunities for teaching and clinical supervision may be available for qualified applicants.
Special consideration will be given to:
Child, Adolescent & Family clinicians with experience treating children and adolescents who struggle with ADD / ADHD, substance abuse, and /or work with young children (under 10 years old) and their families.
Couples therapists who are experienced, agile with a diverse couples, and have been explicitly trained & practiced as a couple’s therapist.
Adult (including young adults) psychotherapists who have experience with substance abuse.
Faculty Position: Core Faculty; Master of Science in Marriage and Family Therapy, The Family Institute at Northwestern University
We seek an individual with a strong interest in systemic, integrative and empirically informed couple and family therapy to join our core faculty within the Master of Science in Marriage and Family Therapy Program (MSMFT). The MSMFT Program is a collaborative endeavor between Northwestern University and The Family Institute at Northwestern University (TFI). Our graduate students receive the best of both worlds in that Northwestern University is a world class, research I university where students have the opportunity to interact with renowned scientists; and TFI has a 47-year history of being one of the international pillars for the field of Couple and Family Therapy where cutting edge education, research, and clinical services takes place.
Through this unique partnership, faculty members are employees of TFI and hold ranked clinical appointments in the Department of Psychology at Northwestern. In addition to faculty duties described below, through TFI, faculty members also have vibrant clinical practices, participate in specialized clinical programs and clinical consultation and conduct research through TFI’s Department of Research. Faculty members also have access to fellows who are enrolled in a two-year postdoctoral fellowship. The position includes a ranked clinical faculty appointment commensurate with experience at the Assistant or Associate Professor level.
- Serve on the Core Faculty of the Program.
- Serve as advisor to MSMFT graduate students.
- Teach 2-3 courses related to the expertise of the candidate and the needs of the Program.
- Conduct group supervision.
- Maintain of clinical practice.
- Engage in scholarly activities.
- Administer the program’s capstone requirement.
- Participate in TFI activities as appropriate.
- Participate in activities that support the profession of couple and family therapy.
- Doctorate in Marriage and Family Therapy or a closely related field (by fall of 2017).
- Hold a current license or be license eligible as a Marriage and Family Therapist in the State of Illinois.
- Current Approved Supervisor designation or Supervisor Candidate status with the American Association for Marriage and Family Therapy (AAMFT).
- Demonstrated commitment to an integrative, systemic and empirically-informed approach to clinical practice and the training of therapists.
- Evidence of ability to teach within the discipline of marriage and family therapy.
- Experience supervising graduate students in clinical settings.
- Demonstrated track record of making scholarly contributions through publication and research.
- Cultural competence and strong interest in diversity.
A cover letter, curriculum vitae, transcripts and statement of teaching and research interests (must include how applicant’s interest will be compatible with the perspective of the program).
Applications deadline is December 31, 2016.
About the MSMFT Program
The Master of Science in Marriage and Family Therapy program is COAMFTE accredited since 1994. The two-year full time program has national, international and diverse cohorts of 28 students per year. Students complete their clinical work through TFI’s own clinic that serves a highly diverse population from the greater Chicagoland area. The primary goal of the program is to train graduate students to be competent, integrative, systemic, empirically informed, ethical and culturally sensitive therapists. The program’s theoretical perspective is drawn from a forty-year tradition of psychotherapy integration at TFI that is currently articulated as Integrative Problem Centered Metaframeworks (soon to be renamed Integrative Systemic Therapy). The program is one of the few programs that embraces empirically supported therapy through the inclusion of progress research as part of training. Students are taught to use the Systemic Therapy Inventory of Change (STIC), an online feedback instrument that tracks client change from a multi systemic perspective.
Reports To: Chief Financial Officer
The Director of Clinical Operations will be responsible for providing leadership, direction, and management of the practice’s operations including billing, registration, and reception teams. Responsible for managing metrics in those areas and reporting on results. The Director is responsible for translating the mission, vision, strategic goals, and program priorities of the organization into department operations.
• Develop, maintain, and assure compliance with standards, policies and procedures in clinical operations area to ensure an effective and efficient client and clinician experience.
• Provide management, coordination, and oversight of the clinical operations staff to deliver a high-quality client and clinician experience in the most effective way.
• Collaborate with the Program Management Office to develop best practices and standardize workflows during implementation of new, integrated Practice Management and EHR system.
• Conduct ongoing performance management of staff including annual performance evaluations.
• Responsible for planning, recruitment, hiring, and, when appropriate, discharge of all clinical operations staff of the Institute.
• Generate and prepare appropriate reports to analyze, measure, and report on established metrics.
• Speak to current and prospective clients to answer questions about services offered by The Family Institute.
• Provide oversight of the development of statistical information as required by the Institute for clinical operations management or planning.
• Build collaborative relationships across the organization to develop and implement quality improvement initiatives within Operations.
• Create and maintain the Clinical Emergency On-Call Schedule.
• Develop and manage policies and procedure to optimize all facets of revenue cycle operations from beginning to end.
• Responsible for overall facilities management, including supervision of Operations Assistants
• Assist in the coordination of monthly Clinical Services meeting.
• Perform other duties as assigned.
• Bachelor’s degree required and a minimum of 5 years of experience in healthcare environments.
• Previous experience with supervising personnel required.
• Demonstrated leadership ability and interpersonal effectiveness required to work collaboratively with multiple disciplines.
• Proficient with Microsoft Office Suite.
• Experience with electronic medical records and quality improvement initiatives is a must.
• Direct knowledge of insurance and Medicare billing policies, procedures, and codes (CPT, ICD-10/DSM-5) is a plus.
• Demonstrated ability to recognize, establish, and deal with priorities promptly.
• Highly motivational communication skills.
• Ability to provide excellent customer service.
• Ability to commute to off-site locations.
The Family Institute at Northwestern University is committed to strengthening and healing families and individuals from all walks of life through clinical service, education and research. As an affiliate of Northwestern University, no other institution brings together such a concentration of knowledge, expertise and academic credentials to help improve the lives of people in Chicago and around the globe.
Attn: Chief Financial Officer
Reports To: Director of Program Management Office
Department: Information Technology
Focus of the position is on supporting TFI staff, across all departments and skill levels, to ensure optimal adoption of the organization’s Electronic Health Record (EHR) system. This includes working with end users and subject matter experts to identify technical training requirements, develop and maintain a training plan, including content and materials, and provides feedback from staff to better enhance technical solutions. Provide front line customer service, interacting with staff in a professional manner while providing high level customer service as the highest priority while answering support calls/emails and solving/answering hardware, software and workflow questions. Assist and provide backup to all IT departmental staff members.
Primary Job Responsibilities:
• Oversees creation and management of an on-going technical training program for all EHR end users.
• Develops an expert level or super-user understanding of the EHR application for training and will be the primary EHR systems support provider.
• Develops course content and materials for all EHR applications including documentation on how the system will be used (i.e. standardized system usage) across the organization.
• Understands business processes, policies, and systems functionality for inclusion into the training plan and curriculum.
• Develops supporting materials, including but not limited to, presentations, hand-outs, training aids, job-site aids, paper and web-based systems documentation.
• Provides orientation training for all new hire clinicians and administrative staff.
• Provides additional support as backup help desk support for team.
• Perform all other duties as assigned
• Bachelor’s Degree in Information Technology or related field preferred or previous IT experience commensurate to job responsibilities.
• Experience working in a healthcare setting required.
• Experience managing a training program, knowledge of structured training concepts and techniques, and personal experience as a training instructor.
• Ability to explain complex technical issues to both technical and non-technical customers are required.
• Excellent customer service skills and the ability to work with all levels within the organization.
• Demonstrated ability to be adaptable and flexible based on changing business and training environment needs is required.
• Proficient in HIPAA requirements and how they relate to information systems.
Mindfulness and Behavior Therapies Program Fellow
The Family Institute (TFI) at Northwestern University, is a leading behavioral health system that integrates clinical service, education, and research. The Mindfulness and Behavior Therapies Program specializes in treatments that integrate behavioral science and mindfulness practice and philosophy to help individuals, couples, and families with a wide range of presenting problems. Our program has an opening for recent graduates with a Masters Degree in Counseling or Marriage and Family Therapy from our Family Institute educational programs who have training in any of the following:
• Standard Dialectical Behavior Therapy
• Acceptance and Commitment Therapy
• Radically Open Dialectical Behavior Therapy
Clinicians who demonstrate compassion and technical expertise, along with a commitment to delivering evidence-based treatments that integrate mindfulness practice and behavioral science as adherently as possible, will be the best fit for our program. Applicants must be graduates of our Counseling or Marriage and Family Therapy educational programs.
Opportunities are currently available at our TFI offices in Evanston, downtown Chicago, and Northbrook. All interested candidates must be willing to work evenings and on Saturday.
Our ideal candidates possess some previous training in one or more of the following: Standard Dialectical Behavior Therapy, Acceptance and Commitment Therapy, or Radically Open Dialectical Behavior Therapy, and have flexibility working across levels of the systems (e.g., individual, couple, family, subsystems). Primary responsibilities include effectively managing a clinical caseload (up to 20 sessions weekly), being a collaborative member of our Dialectical Behavior Therapy Consultation team, and a demonstrating an ongoing investment in continued training in mindfulness and behavioral therapies. Opportunities for clinical supervision may be available for qualified applicants.