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In the pursuit of mental health, we know that some issues may require a combination of therapy and medication for treatment. To meet this need, we offer psychiatric services in addition to a range of psychotherapy options.

How to Know When You Should See a Psychiatrist

A psychiatrist is a medical doctor who specializes in mental health care. Psychiatrists assess both the mental and physical aspects of psychological problems.

If you currently use or are considering medication as a treatment option, you should schedule a visit with one of our psychiatrists. The psychiatrist will provide careful evaluation and make a recommendation regarding medication. In addition, your psychiatrist may recommend psychotherapy as part of your treatment.

Your therapist may also recommend visiting a psychiatrist to explore adding medication to your treatment plan. This recommendation might follow a thorough neuropsychological assessment. Our therapists and psychiatrists work collaboratively to provide you with the best care possible.


What to Expect When Partnering with The Family Institute

Your initial evaluation with one of our psychiatrists will typically consist of two 60-minute visits. During your first visit, you will review information from various sources, including schools, therapists, medical records and family members, with your psychiatrist. During your second visit, your psychiatrist will discuss diagnostic impressions and a treatment plan with you and/or your child/adolescent. Sometimes an additional visit (30-60 minutes) will be scheduled to get started on the treatment plan.

Follow up visits will be scheduled as necessary and are typically 30 minutes long. Supportive psychotherapy and psycho-education are embedded within visits with our psychiatrists. Your psychiatrist may recommend psychotherapy so that the treatment plan can be effectively implemented.

Meet the Leaders in Psychiatry

Our doctors are board certified in psychiatry and work with you and your therapist to develop a treatment plan to whole health.

How to Get Started With The Family Institute

Before you get started, we recommend that you check with your insurance provider about your coverage for behavioral health services. Some of our therapists are “in-network” with BCBS PPO. If you do not have BCBS PPO or want to see a therapist who is not paneled with BCBS, you may use your “out-of-network” benefits.

If you do not have insurance, you may qualify for services through the Bette D. Harris Family & Child Clinic.

Learn more about billing, insurance, costs & payment options

Matching you with a therapist

To get started, call our Client Care Team at 847-733-4300 or start a chat in this window by clicking on the bubble in the lower right corner of this webpage.

During your call, we will ask questions to match you with the therapist who will best meet your needs; including questions about your goals for care, availability and payment information. Please expect approximately 10 minutes for this call.

Please note, we are scheduling all initial appointments as teletherapy sessions at this time. During your initial session or sessions, you can discuss whether or not in-person therapy makes sense for you. For in-person care, we require that clients ages 5+ be vaccinated against COVID-19.

Registering in the portal

After your appointment is scheduled, you will receive an invitation to register for our Patient Portal. Once registered, you can review and sign the service agreement and fill out standard questionnaires we ask all new clients to complete before their first session. You can also set your messaging preferences for appointment reminder notifications.

Patient Portal

Your first session

Your therapist will send you a secure link through which to access your teletherapy appointment. Before your session, download Zoom by visiting and install it on your computer or find it in your mobile or tablet app store.

A quick guide to accessing your teletherapy appointment
Learn more about the security of your teletherapy session
More information about HIPAA & Zoom

Depending on therapy services, your first session(s) — up to three — may include an initial diagnostic assessment, which is charged at 125% of your therapist’s regular fee.

Learn more about billing, insurance, costs & payment options

Right fit

We recognize the importance of “right fit” with your therapist. If, at any time, you feel that you would like to work with a different therapist, please either speak directly with your therapist or contact the Client Care Center via the Patient Portal (Ask a Question to “General Q&A”) or call 847-733-4300 #2.

Learn more

The Family Institute is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening children and adolescents, couples, families and individuals. As researchers, educators and therapists, we work with our clients and partner to see change. Your care is rooted in research and supported by our leading network of therapists.

We look forward to working with you.

Cancellation policy

We request the standard 24-hour notice to cancel an appointment. If 24-hours’ notice is not given, or you miss an appointment, you may be charged the full-fee for your session. This “no show” fee is not covered by insurance.

Please note that 5 business days’ notice is required to cancel neuropsychological assessment appointments.

New client forms

Staff Practice Service AgreementClinic Practice Service AgreementNeuropsychological Assessment Service AgreementPrivacy PolicyStaff Practice Service Agreement (Spanish)Clinic Practice Service Agreement (Spanish)Privacy Policy (Spanish)
Client Health Pledge — In-Person Services