Resolving Conflict Effectively: How to Establish Respect & Connection | Webinar

Northwestern Alumni Career Webinars

Jayne Kinsman, LMFT

• February 22, 2019

In this webinar, Jayne Kinsman, Licensed Marriage and Family Therapist, discusses common scenarios that create conflict in relationships with loved ones, friends or at work. She then describes specific skills and tools anyone can use to resolve a conflict in those kinds of relationships.

Listeners will learn the following:

How to be a good listener
How to get your point across and increase the chances of being heard
How to manage your own emotions while in conflict
When is an apology needed and what are all of the components of an effective apology
How to disagree and still get along

Jayne Kinsman, LMFT

Director of Couples Services

Therapist

MSMFT Program Teaching Faculty

Ms. Kinsman is a clinical member and Approved Supervisor of The American Association for Marriage and Family Therapy (AAMFT). She is also a member of The Family Institute's Alumni Advisory Board and the former elected chief of staff (2015-2016).